Terms & conditions

These terms and conditions of sale apply to the sale of our products on our website, subject to the rights granted by national legislation on consumer protection.

By ticking the box "I accept these general terms and conditions of sale" when you order a product on our website, you confirm that you have read and understood these general terms and conditions of sale and that you agree to be bound by them.

article 1. order

You can order online all the products that are for sale on our website, subject to availability. If you place an order you must accept these terms and conditions of sale, indicate your delivery address and choose how you wish the products to be delivered and your payment method. Once the order has been accepted, you will receive an email confirmation for your order from Embodme. The sale will only be final once the order has been confirmed by email by Embodme. Only the email confirmation from Embodme will be accepted as proof of the content of the order. Embodme reserves the right to suspend, refuse or cancel your order in certain cases, and in particular in the case of an incorrect address, incorrect payment details or failure to pay. If you wish to track your order, you may contact Embodme at contact@embodme.com

article 2: price

The applicable prices are those indicated at the time of the confirmation of the order. Embodme reserves the right to change its prices at any time. Prices are indicated in euros or dollars depending on the country where the consumer resides and do not include delivery costs. Prices are shown inclusive of any applicable VAT (TTC); the VAT rate applied depends on the delivery country. The delivery costs are only added to the price when the order is confirmed. Prices are payable in cash in full when the order is confirmed. Embodme offers a range of payment means to choose from including: Credit card, Visa, Mastercard, Paypal debit or credit. The seller reserves the right to refuse an order if your bank refuses payment. A 3D secure verification procedure is used by Embodme to ensure that payments are secure.

article 3: right of withdrawal

If you are a consumer, you are entitled, for contracts which are entered into on line, to a right of withdrawal which you may exercise within a period of fourteen (14) days as of the date when you yourself or a third party other than the carrier which was appointed by you, takes physical possession of the goods. As such, you may, within this period return any unsuitable article, without giving a reason, and request a refund without any penalty, save for the costs of returning the article which remain your responsibility. Only products which are in their original state and packaging, along with all the accessories and documents which were initially included when they were packed as well as the purchase invoice for them, may be returned as part of the right of withdrawal. The right of withdrawal may not be exercised for the supply of audio or video recordings or computer software once you have unsealed them after delivery. The right of withdrawal does not apply to sales of digital content which are not provided in a physical format which was activated after your express prior agreement and express waiver of your right of withdrawal. To exercise your right of withdrawal, you must inform Embodme 81 rue des poissonniers, 75018, Paris (contact@embodme.com) of your decision to withdraw from the contract by means of an unambiguous notification (for example, letter sent by post or e-mail). You may use the withdrawal form below but this is not compulsory. The form must be sent to the following address: Embodme 81 rue des poissonniers, 75018, Paris or by email at the following contact@embodme.com. In the event of withdrawal, Embodme will refund you the price of the product (s) purchased as well as the delivery costs for the original purchase, with the exception of the additional costs resulting from your choice, as the case may be, of a means of delivery other than the least expensive standard delivery means provided by us. We will refund you using the same payment means as the one you used for the initial transaction, unless you expressly agree to a different means; in any case the refund will not generate any costs for you. We will make the reimbursement no later than fourteen (14) days from the day on which we are informed of your decision to withdraw, and we may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent them back, whichever is the earliest. You must send back or return the item to ourselves without any undue delay and, in any event, no later than fourteen (14) days after you informed us of your decision to withdraw from this contract. This deadline is deemed to have been complied with if you return the goods before the expiry of the deadline of fourteen (14) days. You will be responsible for the direct costs of returning the goods. You may only be held liable with respect to the depreciation of the goods if they are handled in a way which is different from what is required for establishing the nature, characteristics and the proper working order of the goods.

WITHDRAWAL FORM * (Please complete and return this form only if you wish to withdraw from the contract.) -For the attention of Embodme - 81 rue des poissonniers, 75018, Paris (contact@embodme.com) -I/we (*) hereby inform you (*) of my / our (*) withdrawal from the contract concerning the sale of the item (*) /for the provision of services (*) below: -Ordered on the (*) / received on the (*): -Name of the consumer(s): -Address of the consumer(s): -Signature of (the) consumer(s) (only in the case of notification using this paper form): -Date: (*) Delete as applicable.

article 4: delivery

Embodme will deliver the products on the date indicated at time of the order. The products will be delivered by a carrier provided by Embodme depending on the country. The delivery will be made to the delivery address that you indicated when the order was registered. Products which have been returned to Embodme due to inaccurate or wrong delivery address will be reshipped at your expense. In the event of late delivery or it being impossible to deliver the products ordered, you have the option of terminating the contract, if after having directed Embodme to make the delivery of the product (s) within a further reasonable timeframe, we were not able to do so within that timeframe. The transfer of ownership will occur when the product is handed over to the buyer. Embodme will be responsible for the carriage of the products. In the event of an exchange, if you decide to return the product by means of a different carrier to that provided by Embodme, you will be responsible for the carriage of the products. If at the time of delivery, the original packaging is damaged or opened, you must check the condition of the products. If the products have been damaged, the buyer must refuse the package and indicate a reserve on the delivery note. You must indicate on the delivery slip and in the form of reserves accompanied by your signature any abnormality concerning the delivery (missing or damaged product). With regard to the delivery of software items, these are considered as having been delivered when they are downloaded from our website.

article 5: guarantee

Products are sold by EMBODME SAS. As a consumer you benefit, at no additional cost, from the statutory guarantees provided by law: the legal guarantee of conformity (two (2) years from delivery of the goods, under articles L.217-3 and following of the French Consumer Code) and the legal guarantee against hidden defects (articles 1641 and following of the French Civil Code). Under the legal guarantee of conformity you may obtain repair or replacement of non-conforming goods, free of charge; during the twenty-four (24) months following delivery you are not required to prove the lack of conformity. In addition, Embodme provides a commercial warranty of two (2) years from delivery, valid worldwide, covering non-conformity and visible or hidden defects which render the product unfit for use, provided that: reasonable care has been taken when using the products, and that they were only subject to normal wear and tear; and the failure was not caused or worsened by damage inflicted deliberately or through negligence, by an accident while the products were under your control, or by third-party software which was not provided by Embodme. For exchanges or repairs covered by this warranty, the costs for returns will be paid for by Embodme. If Embodme is unable to repair or exchange the products, you have the option of requesting the termination of the contract or a reduction of the sales price. These commercial guarantees are without prejudice to, and do not replace, the statutory guarantees set out above.

article 6: force majeure

In the event of a case of force majeure, caused by a third party to the contract which is unpredictable and insurmountable or due to the wrongful conduct of the buyer, Embodme reserves the right to suspend the implementation of this contract, or to terminate it, without any damages or interest being claimable. The following constitute force majeure - any circumstances or acts which are unpreventable, unforeseeable and external to the parties and which prevent the fulfilment of the contract under normal conditions. Fires, blocking of transportation or supplies, storms, stoppages of telecommunications networks are in particular considered as cases of force majeure. In this case, you must contact Embodme to find out if we will be able to deliver the product within a reasonable timeframe or if the contract will be terminated. In the absence of a reply from us within one month, you may terminate the contract.

article 7: communication and conservation of the contract

Embodme will provide you, if you so request, with a copy of the contract which records the sale of the product. Embodme will conserve this contract for a period of ten (10) years as of the delivery of the goods and guarantees the buyer access to this contract at any time.

article 8: intellectual property

The content of the site is the property of Embodme, which is the sole owner of the intellectual property rights over its content. You undertake not to reproduce or use any part of this content.

article 9: personal data

The conditions governing the processing and collection of your personal data are shown in our confidentiality policy which is available at the following link.

article 10: divisibility

Should any stipulation of these general terms and conditions of sale be cancelled in whole or in part, the validity of the other provisions shall not be affected.

article 11: mediation

In the event of a dispute, you should first contact Embodme customer service at contact@embodme.com so that we can seek an amicable solution together. In accordance with articles L.612-1 and following of the French Consumer Code, as a consumer you are also entitled, free of charge, to have recourse to a consumer mediator for the out-of-court settlement of the dispute. You may also seek any alternative method of dispute resolution.

article 12: applicable law

These general terms and conditions of sale are governed by French law, except for the provisions of the United Nations Convention on contracts for the international sale of goods.

Legal Informations

Company name : EMBODME SAS Legal form : Société par Action Simplifiée Office Address: 81 rue des poissonniers, 75018, Paris, France. E-mail : contact@embodme.com Registered with the Paris Trade and Companies Register (RCS Paris) under No. 843 725 714 Name of the Publication Director : Edgar Hemery Les présentes conditions générales de vente sont rédigées en langue française.